New research from the Institute of Directors reveals strong interest among UK business leaders in the benefits of artificial intelligence, particularly in improving productivity and efficiency. However, several obstacles are slowing broader adoption.
Among the 49 percent of UK organisations currently using AI in some form, 78 percent report increased productivity and streamlined operations as key benefits. Other commonly mentioned advantages include improved data analysis (56 percent) and enhanced workforce capabilities (47 percent).
Despite this optimism, many leaders are finding it difficult to expand AI use within their organisations. A lack of knowledge and understanding at the board and executive levels (51 percent) and concerns about the reliability of AI outcomes (50 percent) are major challenges. Security concerns, including cyber threats, data protection, and privacy, as well as employee training needs, were also highlighted by 40 percent of respondents. Ethical and safety concerns were mentioned by 32 percent.
Dr Erin Young, Head of Innovation and Technology Policy at the Institute of Directors, explained that while business leaders are excited by the potential of AI to drive efficiency, they face significant challenges related to leadership, trust, and the overall value of AI tools and applications.
She added that with the UK Government’s AI Opportunities Action Plan focusing on overcoming barriers to private sector adoption, it is essential that these concerns are addressed in a coordinated way across all industries as part of the national Industrial Strategy.
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